Privacy Policy

Last Updated: September 27, 2026

At Cotton County, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using the Cotton County website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you use our website.

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect information such as:

Full name
Email address
Phone number
Billing address
Shipping address
Account login information
Order and purchase information
Information you provide when contacting customer support

Payment Information

When you make a payment, payment information may be processed by our third-party payment service providers.

We generally do not store complete credit or debit card details on our own servers. Payment information may be handled directly by the payment provider according to its own privacy and security policies.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
Website interaction and usage information

This information helps us understand how visitors use our website and improve our services.

2. Cookies

Cotton County may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember shopping cart items
Keep you signed in
Remember preferences
Understand website traffic
Improve website functionality
Measure marketing and advertising performance

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfil your orders
Deliver products to you
Process payments
Provide customer support
Manage your account
Communicate with you about your orders
Respond to questions and requests
Improve our website and products
Understand customer preferences and website usage
Detect and prevent fraud or unauthorized activity
Send promotional communications where permitted
Comply with applicable legal and regulatory requirements

4. Marketing Communications

If you provide consent or where otherwise permitted by applicable law, we may send you information about:

New products
Special offers
Discounts
Sales
Promotions
Other Cotton County updates

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

5. How We Share Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping and courier companies
Website hosting providers
Analytics providers
Email and communication service providers
Technology and IT service providers
Fraud prevention and security providers

These service providers may receive only the information necessary to perform their services.

We may also disclose information when required by law, legal proceedings, court orders, government authorities, or to protect our legal rights, customers, website, or business.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Payment Security

Payments made through our website may be processed through secure third-party payment providers.

We take reasonable measures to protect payment-related information, but no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Security

We use reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Complete transactions
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal and regulatory obligations

When information is no longer required, we may delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise a complaint regarding the handling of your personal information

To exercise applicable rights, please contact us using the details provided below.

10. Children’s Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Cotton County
Email:
Phone:
Address:

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

By using the Cotton County website, you acknowledge that you have read and understood this Privacy Policy.