Terms & Conditions
Last Updated: September 27, 2026
Welcome to Cotton County. These Terms & Conditions govern your use of our website and the purchase of products from Cotton County. By accessing or using our website, you agree to be bound by these terms.
1. About Cotton County
Cotton County is an online clothing store offering men’s and women’s apparel and fashion products.
Throughout these Terms & Conditions, the terms “we,” “us,” “our,” and “Cotton County” refer to Cotton County. The terms “you,” “your,” and “customer” refer to the person accessing or using our website.
2. Use of Our Website
By using our website, you agree that:
- You will provide accurate and complete information when placing an order.
- You will use the website only for lawful purposes.
- You will not attempt to damage, disrupt, or gain unauthorized access to our website.
- You will not reproduce, copy, or misuse our website content without permission.
- You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
We reserve the right to restrict or terminate access to the website if these terms are violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.
However:
- Actual colours may vary slightly depending on your device or screen settings.
- Product measurements may have minor variations.
- Product availability may change without prior notice.
- We reserve the right to correct errors in product descriptions, pricing, or availability.
4. Prices
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices may change at any time without prior notice. Any applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.
Cotton County reserves the right to cancel an order if a product has been listed with an incorrect price due to a technical or human error.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted.
We reserve the right to accept, reject, or cancel an order for reasons including:
- Product unavailability
- Incorrect product or pricing information
- Payment issues
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.
6. Payment
We may offer different payment methods, including online payment and other payment options displayed at checkout.
You agree to provide valid and accurate payment information when making a purchase.
Cotton County does not store complete payment card information unless specifically stated in our applicable payment-processing arrangements.
7. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timeframe displayed at checkout or communicated to you.
Delivery times may vary due to:
- Delivery location
- Product availability
- Courier delays
- Weather conditions
- Public holidays
- Unforeseen circumstances
Estimated delivery dates are not guaranteed.
Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances beyond our reasonable control may not be the responsibility of Cotton County.
8. Cancellation
Order cancellation may be possible before the order has been processed or shipped.
Once an order has been shipped, cancellation may not be possible. In such cases, you may need to follow our return or exchange procedure.
For cancellation requests, please contact us as soon as possible using the contact details provided on our website.
9. Returns and Exchanges
We want you to be satisfied with your purchase.
Returns or exchanges may be accepted subject to our Return & Refund Policy, including applicable conditions relating to:
- Product condition
- Original tags and packaging
- Time limits for return requests
- Sale or promotional products
- Damaged or incorrect products
Products that have been worn, washed, altered, damaged, or otherwise used may not be eligible for return or exchange unless required by applicable law.
Please review our Return & Refund Policy before making a purchase.
10. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
We may request photographs, order details, or other information to verify the issue and determine the appropriate resolution.
11. Intellectual Property
All content on the Cotton County website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Images
- Graphics
- Text
- Website design
- Layout
- Icons
- Product descriptions
is owned by or licensed to Cotton County unless otherwise stated.
You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
12. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.
You are responsible for activities performed through your account.
Please notify us immediately if you believe your account has been accessed without authorization.
13. Promotions and Discounts
Cotton County may occasionally offer promotional codes, discounts, sales, or special offers.
Promotional offers may have additional terms and conditions, including expiration dates, product restrictions, minimum purchase requirements, or usage limits.
We reserve the right to modify or withdraw promotional offers without prior notice, subject to applicable law.
14. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, or other service providers.
Your use of third-party services may be subject to the terms and privacy policies of those third parties.
Cotton County is not responsible for the independent policies or practices of third-party service providers.
15. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable because of maintenance, technical problems, updates, or circumstances beyond our reasonable control.
16. Limitation of Liability
To the extent permitted by applicable law, Cotton County will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising from or relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the applicable courts, subject to applicable law.
20. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or our policies, please contact us:
Cotton County
Email:
Phone:
Address: Haryana , India
By using the Cotton County website and placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.